Roadside user manual

Run your store's website from one place: hours, products, orders, messages and more. Every chapter explains its words in plain language and shows the real screen.

A woman at a laptop at the counter of a feed store

The manual, part by part

Part 1

Getting started

Sign in, find your way around, and set up your first week.

  1. 1Meet your panel
  2. 2Your first week
Part 4

Selling online

How customers order, how you handle the order, and how the money gets to you.

  1. 16How online ordering works
  2. 17Store settings
  3. 18Working the orders
  4. 19Payments, holds and refunds
Part 5

Customers and marketing

Keep your customers, your list, your articles and your numbers in one place.

  1. 20Customer accounts and contacts
  2. 21The email list
  3. 22Articles
  4. 23Analytics
Part 6

Your account with Dirt Road

Ask for website changes, and see your plan and your invoices.

  1. 24Website changes
  2. 25Account and Billing
Part 7

People and security

Who can do what, and how to keep the panel safe.

  1. 26Your team and what each role can do
  2. 27Signing in safely

Who the manual is for

Store owners and Managers run the store day to day, and most chapters are written for them. Staff and Read only people have shorter menus, and the bar at the top of each section says who can use that screen.

How to use this manual  |  Glossary  |  Where to find each screen

Something here does not match your screen? Write to support@dirtroadsoftware.com with the name of the screen, what you pressed and what you expected. A picture of the screen helps.